(a) Individual recognition. When the worker was considered
merely as one of a gang, it was very easy for him to
shift responsibilities upon others. When he knows that
he is regarded by the management, and by his mates, as
an individual, that what he does will show up in an
individual record, and will receive individual reward
or punishment, necessarily personal responsibility is
developed.
Moreover, this individual recognition is brought to his mind by
his being expected to fill out his own instruction card. In this
way, his personal responsibility is specifically brought home
to him.
(b) The appreciation which comes under Scientific
Management. This appreciation takes the form of reward
and promotion, and of the regard of his fellow-workers;
therefore, being a growing thing, as it is under
Scientific Management, it insures that his personal
responsibility, shall also be a growing thing, and
become greater the longer he works under Scientific
Management.