The Silicon Jungle by David H. Rothman

13. Support. Ideally, the software seller will stand behind his product

Chapter 20 63 words
if you have problems. MicroPro’s record here is far from the best; this may change. Again, WordStar isn’t perfect (see Backup III, “The Lucky 13,” for a more detailed description of it and criteria for choosing good software), but it comes closer than most other popular programs. ■ ■ ■ Here are a few terms useful to people shopping for a word processor: